Privacy Notice

Who we are

This website is operated by Ozan Ismail ("we", "us" or "our"), trading as Launchpad Websites. We act as the data controller for any personal data collected through this website and our services.

What data we collect

• Identity & contact data: name, email address, business name and any details you provide during onboarding or support conversations.
• Account data: login credentials and profile information required to access the client portal.
• Service data: website content, brand assets, update requests and other materials you share so we can deliver the service.
• Usage & technical data: IP address, browser type, device identifiers, pages visited and interaction data.
• Communication data: messages sent through the portal, email or support channels.

How we use your data

• To create and manage your account and provide the website subscription service.
• To process payments, subscriptions, invoices and tax compliance.
• To respond to support requests and communicate about your project.
• To maintain security, prevent fraud and enforce our terms.
• To improve our service and understand how users interact with the platform.

Legal basis

We process personal data on the basis of: (a) contract performance — to deliver the service you subscribed to; (b) legitimate interests — to operate, secure and improve our business; (c) consent — where you explicitly opt in, for example to marketing communications; and (d) legal obligation — where required by applicable law, such as tax or accounting rules.

Who we share data with

We do not sell your personal data. We share it only where necessary with:

• Service providers: hosting, analytics, email delivery and customer support tooling.
• Merchant of Record: Paddle acts as our reseller for all orders, handling payments, subscription management, tax compliance and invoicing. You can review Paddle's privacy practices at paddle.com/legal/privacy.
• Professional advisers: legal, accounting or tax advisers when required.
• Authorities: when required by law or to protect our rights.

Data retention

We keep your personal data for as long as necessary to provide the service, fulfil legal obligations, resolve disputes and enforce our agreements. When data is no longer needed, we delete or anonymise it. Account data is typically retained for the lifetime of your subscription plus a reasonable period thereafter.

Your rights

Depending on your location, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and to request a copy in a portable format. If you are in the UK or EEA, you also have the right to complain to your local supervisory authority. To exercise your rights, contact us at the email below.

Security

We use appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, secure hosting infrastructure and regular review of our practices. No method of transmission over the internet is completely secure, but we work to keep your data safe.

Cookies

We use essential cookies to keep you signed in and maintain your session. Where we use analytics or marketing cookies, we will ask for your consent before placing them. You can manage cookie preferences through your browser settings.

Contact us

If you have questions about this Privacy Notice or how we handle your data, please contact Ozan Ismail at privacy@launchpadwebsites.co.